We’re here to help. Browse our resources, call, Skype, email, ask to have a sales rep come and visit you at your business. Check our support resources below.
Work directly with a sales rep to accomplish your goals. Looking to make something unique and fresh? Possibly limited to a tight budget? No problem! Reach out!
Let us know how we can help. Our Customer Service Reps are here to make your life easier and to help provide you as smooth of a order process as possible.
Request a Quote
Looking for a quote? We are happy to help. Contact a sales representative to get a prompt custom quote and possibly even some great recommendations!
Send us an email with your questions, quote requests, ideas, concerns, order information, or to simply tell us a joke. We are interested in communicating.
Frequently Asked Questions
A few of the questions we get the most. There’s a decent chance your question is answered below. But if not, reach out and we will get you squared away A.S.A.P.
What brands do you carry?
We have wholesale accounts with the largest distributors in the world, giving us 1-3 day shipping on almost any brand available to the decorated apparel industry. Looking for something in particular? If you do not find it in our catalogs… reach out to one of our customer service representatives and they can help you get your products ordered.
What decorating services do you provide?
We offer more decorating services than the average decorator. Here is a list of our services: Screen Print, Embroidery, Applique, 4 Color Process, Direct-To-Garment, Halftones, Foils, Metallics, Dye Sublimation, Discharge, Laser Etching, Names & Numbers, Custom Tagging, Poly Bagging, Hang Tagging, Folding, and Fulfillment Services.
What Are Some of The Custom Options?
Our list of custom inks and options: Rhinestones, Glow-In-The-Dark Ink, Glitter Flakes, Puff Ink, Liquid Ink, Leather Ink, Diamond Plate, Shimmer, Ripped Metal, Retail Soft, Water Base, and more available upon request.
How to Get Started With an Order?
We give you multiple options to get an order started. All include the use of a PO. You can call in and one of our reps will take your PO over the phone, you can email your PO to firstname.lastname@example.org, or you can use the Submit Order option to place an order online.
Can I Provide My Own Garments?
Absolutely! As long as the garments meet the requirements of the decorating process of choice we have issues with customer supplied garments. Keep in mind, certain decorating methods only work with certain types of garments. If you are unsure, please reach out to a customer service representative for clarity. Also, we order in bulk at wholesale rates with free shipping majority of the time. It is fairly hard to beat our prices on blank garments, so it is worth having us quote things.
What is The Turnaround Time on Orders?
That depends on a lot of factors. For standard screen print or embroidery jobs the turn times range from 7-14 business days. But depending on the time of year, amount of orders in the queue ahead of yours, type of order, quantity, etc. these numbers can change. Best way to get an accurate idea of how long your order will take is to call in and give some of the details to your order to a customer service representative who will than be able to provide an exact date which your order will be completed by.
Why is There No Pricing on Your Site?
Well, “How much does a T-Shirt Cost to Print” is one of the most common questions we get asked by customers. And anyone who asks that question, has very little knowledge of screen printing or decorated apparel services. Not that there is anything wrong with that… it is in fact our profession and that knowledge should rightfully fall on us. BUT, there is so much that goes into formulating a precise quote, like: type of garment, color of garments, decoration method, number of colors, number of locations, number of pieces ordered, etc. that if this isn’t loosely understood, as demonstrated by the popular question above… you would probably not understand the pricing grids either. Let a rep walk you through quote after getting your order details.
Can I Order Blank Garments Not Decorated?
Unfortunately, we are unable to sell any of the products in any of our catalogs without decoration. We sign contracts with the major distributors as well as the brands promising not to do so, with legal consequences if the terms are broken. We CAN however sell you samples of any product without decoration. If you wanted to try a few different options before deciding on a larger order, we could do that without issue. You are not allowed to resell any products we sell you without decoration.